1. Purpose of KYC
At NinoBets.com ("the Site"), we are committed to ensuring compliance with legal and regulatory standards through our Know Your Customer (KYC) process. This policy helps prevent fraud, money laundering, and other illicit activities while fostering a secure and transparent gaming environment.
2. Information Required
2.1 Identification: Users must provide a valid government-issued identification document, such as a passport, driver’s license, or national ID card.
2.2 Proof of Address: Users might be asked to submit a utility bill, bank statement, or similar document issued within the last three months showing their full name and address.
2.3 Source of Funds: For high-value accounts or transactions, users may be required to provide documentation demonstrating the source of their funds.
2.4 Additional Documentation: In certain cases, we may request further documentation to verify a user’s identity or transaction history as deemed necessary by our compliance team.
3. Verification Process
3.1 Secure Upload: Users must upload the required documents through the secure upload feature on the Site.
3.2 Review Timeframe: Our compliance team will review submitted documents within 48 hours of receipt.
3.3 Notification: Users will be notified via email once verification is complete or if additional information is required.
3.4 Periodic Reverification: Periodic reverification may be required to maintain account compliance, especially for high-value users or accounts showing unusual activity.
4. Data Security
4.1 Secure Storage: All documents and data submitted during the KYC process are stored securely using industry-standard encryption and firewalls.
4.2 Limited Access: Access to KYC information is restricted to authorized personnel only and is monitored for compliance.
4.3 Data Retention: KYC-related data is retained only for as long as required by applicable laws and regulations, after which it is securely deleted.
5. Consequences of Non-Compliance
5.1 Account Restrictions: Failure to complete the KYC process will result in restrictions on account activities, including deposits, withdrawals, and gameplay.
5.2 Account Suspension: Accounts suspected of fraudulent or illegal activity will be immediately suspended and investigated.
5.3 Reporting to Authorities: If necessary, information will be reported to relevant authorities in accordance with legal obligations.
6. Compliance with Global Standards
NinoBets.com adheres to international anti-money laundering (AML) and counter-terrorism financing (CTF) standards. This includes compliance with regulations set by global financial bodies and regional authorities.
7. User Responsibilities
7.1 Accurate Information: Users are required to provide accurate and truthful information during the KYC process.
7.2 Document Updates: Users must update their KYC documents if any information changes, such as a new address.
7.3 Cooperation: Users must cooperate promptly with any additional requests for verification or documentation from our compliance team.
8. Updates to KYC Policy
NinoBets.com reserves the right to update this KYC Policy at any time to ensure ongoing compliance with applicable laws and regulations. Users will be informed of significant changes via email or a notice on the Site. It is the user's responsibility to review updated policies regularly.
9. Contact Us
For questions or assistance with the KYC process, please contact our support team at support@ninobets.com. Our team is available 24/7 to help with your queries.
10. Additional Measures
10.1 Enhanced Due Diligence: High-risk accounts or transactions may be subject to enhanced due diligence, including additional background checks and ongoing monitoring.
10.2 Continuous Monitoring: NinoBets.com employs automated systems to monitor account activity for suspicious transactions or patterns.
10.3 Educational Resources: We provide resources to educate users about the importance of KYC and maintaining account security.
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